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You can access these permissions in the admin form, the admin list, and the admin group form, respectively. Once the TeamViewer Embedded is enabled on your account, you can allow admins or admin groups to deploy/undeploy TeamViewer embedded on assets and/or to initiate a TeamViewer Embedded remote control session.
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Grant TeamViewer Embedded access to an admin or admin groupįor an admin to be able to use TeamViewer embedded they need the required permissions. Select if you want an activity added to an SR or Asset activity log for each TeamViewer session.Click the slider to activate the TeamViewer integration.
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SysAid TeamViewer Embedded operates on an annual subscription licensing model. This allows for TeamViewer to properly work with SysAid's embedded service license. During the installation process it is important to select that you want to use TeamViewer for both commercial and non-commercial use. exe file every session, we recommend that admins install TeamViewer on your machine just once before using this embedded service. To avoid downloading and installing the TeamViewer. Only an admin with SysAid Administrator permissions can set up this integration.
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